88% of users will refuse to work with the application if it is teeming with bugs. And perhaps this is all you need to know about the need for quality assurance for your business. What is more, 5 568 000 applications have already been created, and they are desperately competing with each other, while users are becoming more and more demanding of their experience with online and mobile solutions, as well as the ways in which applications solve their problems.
In light of these statistics, it becomes apparent that it is simply unacceptable to allow a buggy app to enter the market. Such an application will not be able to serve either your business or your potential clients. That is why, at a certain stage of development (or at each stage with the Agile approach), the issue of monitoring and ensuring the quality of the project becomes a key one.
A well-organized QA process helps your application either immediately get rid of bugs if you use the Agile approach, or make sure once again the quality of the final product during Waterfall development. When the testing process is built correctly, the development team and the tester team are able to interact more effectively. Thus, it becomes possible to launch the product on the market in a shorter time frame – by optimizing the work of QA specialists, testing automation and the right combination between approaches to product development and the features of the QA process for a specific project.
K&C as a Munich-based reliable QA consulting and outsourcing partner, in turn, can offer you professional QA help and in this article, we combined statistics with our practical experience in testing projects to once again emphasize that proper preliminary testing significantly speeds up the process of launching your application on the market and eliminates the likelihood of negative user experience.
We have already provided some fairly convincing data, however, there are some more facts and figures that you should pay attention to when assessing the need to test your project.
95% of users refuse to use the application in the first 90 days.
In fact, the process of attracting and retaining users of web and mobile solutions is a very complex and ongoing process. However, in this context, it becomes possible to give them an improved first experience – by testing the application, when specialists take on the shoes of a potential user and think about what can ruin their positive opinion.
The right combination of a team of developers and testers (which can even be successfully organized remotely) can reduce the time it takes to fix errors by 22%.
This is exactly the case when it is easier to prevent than to fix. And by the way, this is one of the pillars of the Agile development approach. By integrating your development team with a team of testers at each stage of the project, you definitely get fewer time costs with more efficiency.
67% of customers consider bad experience as a good reason to refuse to use the application, but only 4% of them complain directly to the company.
The real opinion of customers is perhaps the most valuable information for any business, which sets the vector for development. However, 4% of all possible complaints are far from an informative indicator. And in this case, the testing of the project is used to find out what can affect the bad user experience before he even gets it and complains. Or does not complain.
In an ideal picture of the world, the budget for testing a product should be 25% of the cost of its development. Studies show that it is precisely this budget reserve that allows you to test the product comprehensively and be sure that you will not encounter critical quality problems after the release.
So, we already understood the need for a testing process for your product. Now it’s time to move on to the practical side of the issue.
Obviously, the purpose of testing is to find errors, and the purpose of quality assurance is to correct them. This is a standard goal of the testing process, but there may also be goals that are determined by the needs of the customer’s business. Speaking about the field of testing, we must perfectly understand what exactly we have to test. It can be systems, components, business processes.
Once the purpose and scope of testing are determined, it is time to engage a team of testers. Here you can go in several ways – depending on how you developed your application.
Depending on which way of implementing the testing process you choose, it will be necessary to approach the process of interaction and communication in different ways.
The main approaches to product testing will directly depend on the methodology of its development. In the case of a Waterfall approach, each of the stages of testing will be strictly regulated, and it is possible to describe a clear sequence of actions. However, in the case of the Agile methodology, each stage of the project is tested directly during its creation.
So, when it is necessary to test a cascade project, we at K&C act as follows.
First, we check the requirements and documentation. At the first stage, we need to analyze the architecture and technology for discrepancies. For this, testers prepare documentation for testing completeness, redundancies, clarity, consistency, executability, and verifiability.
The second stage is the planning and preparation of test cases. Test cases answer the questions of what and how we will test, that is, they describe the algorithm of actions of developers that they need to perform to make sure that the necessary part of the software works correctly. To manage test cases, it makes sense to use Test Rail.
The third stage is the test case design. This is the stage of direct testing, which can be implemented in various ways:
Smoke testing is the first superficial check to ensure that all the necessary elements and systems were created as planned.
Integration testing is needed to make sure that all the parts of the system are smoothly working together.
Further, it is necessary to carry out performance testing, which includes:
4. At the next stage, it is necessary to fix all the errors found and create the corresponding tasks for their correction. At the same time, it is also necessary to assign a criticality level to each error, and Jira or Redmine will help manage the process of correcting them.
5. The final step is the final check. After the developer fixed the error, it is necessary to check this point again. A task can be considered closed and solved only when the tester concludes that no bug has been detected.
As for testing projects created by the Agile methodology, the essence of the flexible approach is preserved in the testing process as well. This means that testing processes occur in parallel with development processes. Or, QA specialists test each newly created part of the product, and only then developers can move on to the next task in the next sprint.
Our practical experience suggests that the earlier the error was detected, the lower its price – both in terms of money and the time and effort to fix it. The QA process is one of the key stages in creating solutions for any industry and platform – after all, quality and reliability are precisely those factors that modern users expect from their mobile, desktop and web applications.
We at K&C have already assembled a highly qualified team of testers who can join your development team at any time. In our work, we follow a clear sequence of actions – from preliminary consultation to a detailed report on each completed stage. Plus, we pay particular attention to the security issues of your project by integrating automated security tests. In the final result, you get a 100% bug-free and a security-tested project which will work to solve the problems of your customers and give your profit as well.
Thus, if you are looking for professional consulting, don’t hesitate to Reach Out to us and we will be happy to serve you!