Automating Document Management for Banking
Through digital innovation, Finanz Informatik GmbH & Co. KG transformed their document management system, achieving cost savings, improved accuracy, and streamlined operations.
about finanz informatik
Finanz Informatik GmbH & Co. KG (FI) is the central IT service provider and digitalization partner of the Sparkassen-Finanzgruppe. FI supports their market leadership in the German banking sector by developing efficient, secure, and compliant solutions on the OSPlus platform. Their expertise spans the entire IT service process, from design to implementation, operation, and support.
Banking
6.942 Employees
Germany
COBOL Adobe ServiceNow
10 Team members since 2011
project
The Challenge
- Complex System Managing a multi-layered document management system.
- Customization Individual modifications by each savings bank.
- Need for Digital Solution To manage changes and ensure accuracy/compliance.
- Error-Prone Process Lack of a unified solution led to inefficiencies.
- Increased Costs Resulted in higher operational costs.
Solution
- Workflow Analysis Conducted a thorough analysis of the existing workflow to identify improvement areas.
- Digitalization Implemented a streamlined, digitalized process to enhance performance and security.
- Automated Testing Shifted from manual to automated testing to ensure form accuracy and compliance.
- Efficiency Gains Significantly reduced the time and effort required for testing.
- Error Reduction Minimized the risk of errors through automation.
Success Story
The success of the project was achieved through a collaborative and systematic approach. Krusche & Company began with a thorough analysis of FI's document management system, identifying key challenges and areas for improvement. Together with FI, they defined and implemented a streamlined process, ensuring seamless integration with existing systems. Continuous optimization has been key, with regular reviews and adjustments to maintain efficiency and effectiveness. A significant milestone was the introduction of ServiceNow in 2023, replacing previous in-house solutions with a more scalable platform. The first performant results were achieved in less than 3 months, demonstrating the efficiency and effectiveness of the new process. FI has been a valued client of Krusche & Company since 1999, and this long-standing relationship highlights the successful outcomes and mutual commitment to continuous improvement.
WHY K&C?
Deep Understanding
FI chose Krusche & Company for their profound knowledge of both banking and technical processes.
Process-Oriented Expertise
K&C's commitment to continuous optimization and process-oriented thinking were key deciding factors.
Tailored Solutions
Their ability to deliver customized solutions that meet FI's specific needs ensured the project's successful implementation.
About Krusche & Company
With over 25 years of experience, Krusche & Company (K&C) is a leading IT outsourcing provider, specializing in web and cloud technologies. Our team of 150+ IT experts operates from six offices worldwide, delivering top-notch services in UX/UI design, software development, cloud development, DevOps, quality assurance, agile project management, and cybersecurity.
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Frequently asked questions
Krusche & Company is an IT outsourcing company that supports their clients with their app & web development.
We go beyond outsourcing. For us the journey only starts when we have placed our people at your company. We also help you with topics like innovation, knowledge retention, cyber security, data privacy, and sustainability.
We are headquartered in Munich, but also have offices in Cracow, Sofia, Kyiv, Sulaimaniya and New Cairo.
As a German company we appreciate the importance of cyber security, data privacy and that every company or project has different requirements. To guarantee that we can comply with the strictest of requirements and also offer the best IT-professionals, we have our people spread across 3 different regions.
Working with a global workforce is not always easy: otherwise everyone would do it. As a German company, we understand your company’s culture and as an IT outsourcing company we also understand the cultures of the people we employ. This allows us to resolve any potential issues and make sure every one of our people can integrate easily into your company.
We offset our own greenhouse gas emissions, reduce waste and minimize the carbon footprint of our offices. This means that we are a sustainable partner that has a positive impact on your company’s sustainability efforts.