Powering a Seamless PIM Transition for Cyberport

K&C managed 2,700 test cases and multiple system integrations to ensure a risk-free launch of Cyberport’s new product information system.

about Cyberport

Cyberport is one of Germany’s leading retailers for consumer electronics and IT products. Founded in 1998 and now part of Hubert Burda Media, Cyberport evolved from an Apple-only online store to a multi-brand e-commerce powerhouse. With a strong digital backbone and a commitment to innovation, Cyberport continuously invests in its IT infrastructure to remain ahead of the competition.

Consumer electronics retail

Consumer electronics retail

> 800 Employees

> 800 Employees

Germany & Austria

Germany & Austria

Jira, Confluence & more

Jira, Confluence & more

5 Team member

5 Team member

project

The Challenge

  • Outdated PIM Outdated product information system (PIM) affecting agility and competitiveness.
  • Market Responsiveness Need for improved time-to-market and pricing flexibility.
  • Complex Architecture Complex system architecture involving SAP, internal developments, and analytics platforms.
  • Migration Continuity Ensuring operational continuity during system migration and integration.
  • Test Case Volume 2,700 test cases requiring structured management and coordination.

Solution

  1. Test Management Full-cycle test management and defect handling provided by K&C.
  2. End-to-End Testing Organized and managed all test phases, including preparation and post-analysis.
  3. Cross-Team Coordination Coordinated internal and external testers across multiple systems and teams.
  4. Transparent Reporting Transparent reporting and stakeholder communication using JIRA and Confluence.
  5. System-Wide QA Quality assurance across integrated systems like SAP-ERP, SAP-CRM, Exasol/Tableau, and proprietary Cyberport platforms.

Success Story

K&C played a key role in ensuring the successful launch of Cyberport’s new PIM system. From day one, K&C took over the full test management process—from organizing 2,700 test cases to coordinating all defect management activities. Regular reporting and close collaboration with Cyberport’s internal teams created a streamlined workflow that ensured business continuity throughout the transition. The result: a stable and modernized system, delivered on time and with minimized risk—fortifying Cyberport’s competitive edge in the fast-paced consumer electronics market.

WHY K&C?

Proven Expertise in Complex System Integrations

Proven Expertise in Complex System Integrations

With decades of experience in IT outsourcing, K&C ensures seamless management of intricate system landscapes, reducing risk and ensuring quality at every step.

Scalable Global Talent

Scalable Global Talent

Access to a highly qualified international talent pool enables fast team ramp-up and cost-effective resource allocation—without compromising on quality.

Process-Driven Quality Assurance

Process-Driven Quality Assurance

K&C’s structured and transparent test management approach guarantees reliability, efficiency, and minimized disruption during critical IT transitions.

About Krusche & Company

With over 25 years of experience, Krusche & Company (K&C) is a leading IT outsourcing provider, specializing in web and cloud technologies. Our team of 150+ IT experts operates from six offices worldwide, delivering top-notch services in UX/UI design, software development, cloud development, DevOps, quality assurance, agile project management, and cybersecurity.

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Frequently asked questions

Krusche & Company is an IT outsourcing company that supports their clients with their app & web development.

We go beyond outsourcing. For us the journey only starts when we have placed our people at your company. We also help you with topics like innovation, knowledge retention, cyber security, data privacy, and sustainability.

We are headquartered in Munich, but also have offices in Cracow, Sofia, Kyiv, Sulaimaniya and New Cairo.

As a German company we appreciate the importance of cyber security, data privacy and that every company or project has different requirements. To guarantee that we can comply with the strictest of requirements and also offer the best IT-professionals, we have our people spread across 3 different regions.

Working with a global workforce is not always easy: otherwise everyone would do it. As a German company, we understand your company’s culture and as an IT outsourcing company we also understand the cultures of the people we employ. This allows us to resolve any potential issues and make sure every one of our people can integrate easily into your company.

We offset our own greenhouse gas emissions, reduce waste and minimize the carbon footprint of our offices. This means that we are a sustainable partner that has a positive impact on your company’s sustainability efforts.